SHIPPING TERMS

We do Ship Worldwide and We do discreet packaging for shipments. Which is 100 percent safe, fast and reliable delivery via
UPS, DHL , EMS, FEDeX and TNT. Packages do not pass through scanners at the airport and are free from custom and also free from x-ray we have really 100% success. Delivery can be done either overnight or by day (depending on your choice) with valid tracking numbers (no signature required) .
We provides discreet next business day shipping throughout USA and Canada for any orders.
Shipping is professional and discretely done without any hassles and no
third parties Tracking code provide once package is registered for shipping
and delivery.

Our shippers will triple vacuum seal and stealth package all orders so it
can’t be scent detected by canine (dogs) or electronic sniffers, If your
shipment does not arrive we can provide you with proof of shipment and you
are compensated but will give no refunds unless it is our error.

Package is professionally wrapped into an oily plastic,no smell, no x-ray
penetration and can not be dictated even with the ION scanner. Then
packaged into a PlayStation or X-box carton so you receives package as though receiving a newly ordered game. We also send customized packages (diplomatic
sealed ) which evade all custom checks.

We understand how important it is to our customers that we ship your purchases discreetly. We ship all orders in plain cardboard, Playstation, X-BOX boxes nothing to mark cannabis or things of that nature. Our shipping labels do not say Infuse Meds, and we do everything we can to ensure our packages are discrete.

Our packages are shipped to you in a plain white box, cardboard, Playstation, X-box boxes wrapped in a generic mailing bag. No where on the outside of your package will you see the words “Infuse Meds.”

We do not ship to anyone under the age of 19 years old.

Infuse Meds reserves the right to add a signature requirement to any order at our discretion for security reasons. This is to prevent fraud and underage orders. We are very serious about preventing illicit orders.

We can not guarantee arrival dates or times. While we try our best to prevent any delays, orders may be held up due to unforeseen circumstances.

We ship all products from California to anywhere in the world. Shipping costs vary depending on times and shipping destination. Free shipping is offered on orders over $300.

Please note that the shipping time does not include the processing time for packaging up and creating orders. Once your order is placed, our shipping team works hard to get that order packaged and sent to you. Orders are generally shipped out within 12-48 hours of being placed. In rare cases of holidays or special sales, processing times can be between 3-5 days. Orders are not shipped on weekends and are not packaged on US holidays and other instances in which the postal services are closed. Shipping times do not guarantee package arrival date.

                              INFUSE MEDS REFUND POLICY

At Infuse Meds our top priorities are customer safety and satisfaction. We take customer comments and complaints extremely seriously and will always do everything in our power to make any negative experience right.

It should be noted that Infuse Meds does not offer refunds. Due to the nature of our industry and payment systems, we are unable to offer the return of any funds once they have been accepted by Infuse Meds. If we determine that we made a mistake or the product we sent you is defective, we will be happy to offer you a store credit or replacement product.

In order to obtain support for defective products, please contact our customer service team within seven(7) days of receiving your package. We are unable to offer any credit for complaints after seven(7) days.

At Infuse Meds, we stand behind the quality of our products and will never ship a product we believe to be inferior. If you for some reason receive a product that is defective, please let us know within 7 days, so we can investigate right away. Each complaint will be reviewed by our management team and a credit or replacement product will be given when appropriate. Replacement products will only be sent in the case of defective items. Infuse Meds reserves the right to determine the appropriate compensation (credit or replacement) on a case by case basis.

Credits that are given will expire after ninety(90) days. Credits will be given in the form of a coupon code. Each coupon code can only be used one(1) time, if the credit is not used in full, the remaining credit becomes void and Infuse Meds will be unable to reissue a new coupon code for the remaining balance.

All of our packages are shipped through USPS, UPS, FEDEX, TNT, DHL. In the event that a package goes missing, we will do our best to rectify the situation with them, and we will launch an investigation. Any Credits for lost or missing packages will be managed on a case by case basis and Infuse Meds Reserves the right to refuse to provide a credit in the case that a package is lost or stolen.

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